Privacy Policy

Introduction

Welcome to Pawpaths (“Pawpaths”, “Pawpathsae”, “we”, “us”, “our”). We use various software applications (“Software”) to manage transactions related to our pet relocation services (“Services”), either directly or through our suppliers (“Suppliers”), in line with our agreements or contracts (“Contracts”) with clients.

The “Website” means Pawpaths website (including without limitation any successor URLs, mobile or localized versions, related domains and subdomains; and associated social media outlets), and the “Services” means Pawpaths services, applications and products, in each case in whatever format they may be offered now or in the future.


Purpose

This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights regarding this data. By using our Services, you agree to this Privacy Policy.


Personal Data Collected

When using our Services, we collect personal data, such as your name, address, email, phone number, and details related to the pet relocation services you request. We may also collect information you provide to our staff or suppliers.


Automatically Collected Data

We automatically collect data through cookies and other technologies when you interact with us. This includes your IP address, browser type, and access times. Read our “Cookies” section for more details.


Data Related to Payments

  • We do not store, sell, share, rent, or lease your credit/debit card details or personal information to third parties.
  • Changes to our policies will be posted on our website.
  • Payments are processed securely, and transaction records must be retained by the cardholder.
  • We accept payments using Visa and MasterCard in AED or other agreed currencies.
  • We comply with UAE laws and do not provide services to countries under OFAC sanctions.


Use of Personal Data

We use your data to:

  • Provide and manage your access to our Services.
  • Communicate with you about our Services.
  • Comply with legal and regulatory obligations.
  • Improve our Services and user experience.


Deletion of Personal Data

Upon request, we will delete your data or remove you from our marketing lists, retaining only the necessary basic data to prevent further processing.


Disclosure of Personal Data

We share your data only with our personnel, service providers, and trusted third parties necessary to perform our Services. We may also share data if required by law or in case of business transfers.


Data Retention

We retain your data as long as necessary for the original purpose, to comply with legal obligations, or to resolve disputes.


Data Security

We take appropriate measures to ensure the security of your data, including encrypted payment systems.


Cookies

Cookies are small text files used to enhance your experience on our website. We use both first-party and third-party cookies for essential website functions and analytics. You can manage cookie settings through your browser, but note that disabling cookies may affect website functionality. 

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.


Modifications

We may update this Privacy Policy from time to time. Changes will be effective upon publication. Continued use of our Services indicates your acceptance of the revised policy.


Contact Us

For questions or concerns, contact us at:

Email: [email protected]